An Afternoon of Customer Delight

How to Build a Winning Customer Experience

Join Suzy Freeborg, Founder of CustomerXology, and Dave Meyer, President of BizzyWeb, as they take their 30+ years of combined experience to give you a plan for retaining customers and increasing customer loyalty. This one-hour, FREE event will give you the tools you need to create a plan to build your winning customer experience.

This free webinar is an introduction into customer experience, and building a trusted process to make meaningful improvements to your business interactions.

You'll Learn:

  • How to focus on your customer’s experience - and why it matters
  • How to build a growth engine fueled by customer delight and referrals
  • The three “moments of truth” every business must face when dealing with customers
  • How to set up a feedback mechanism that keeps communication open and helps you improve

The details:

Date: April 14, 2021

Time: 1:00 - 2:00pm CT

Venue: Zoom Webinar

Cost: Free

Who should go: Professionals interested in improving their customer experience and getting more leads from their existing customer base

What you should bring: You'll need a laptop to join the conference, a good internet connection, and something to take notes with.

Join us for the webinar!

Frequently Asked Questions

1. I'm not in marketing or customer experience, should I still come?

Yes! Anyone who's looking for help improving processes and relaying the benefits to your customers will benefit from this event.

2. I'm an expert, what else could I possibly learn?

Sometimes we get so used to doing the same things, it's refreshing to look at it differently. And we could all use some new perspectives with the disruptions of the past year!

3. Will I be seen on camera?

No, you won't. But you can ask questions via live chat.

4. Can I bring a friend?

You are welcome to have anyone with you watching the webinar you see fit - and invite them to register to get access to the documents and resources we're going to share.

5. Do I need a particular program to view the webinar?

This will be a Zoom webinar, and you can download the software when you get the link (if you don't have it already). You may want to log on a few minutes early so you don't miss anything.

Your Presenters for the Webinar

Dave Meyer, BizzyWeb's Founder and President

Dave Meyer is president of BizzyWeb, a growth marketing agency located in Champlin, MN. As a Speaker-Trainer for Google's Grow with Google program and a HubSpot Certified Trainer, Dave Meyer travels the country showing thousands of business owners and marketers how to grow their business online. Dave also speaks on B2B sales and marketing topics and has presented for Digital Summit in Minneapolis, Austin, Chicago, Phoenix, Seattle, Detroit, Kansas City and Raleigh. Other favorite events have included Social Media Breakfasts in Minneapolis and an “Unconference” breakout at IABC’s World Conference in Toronto. As a part of Constant Contact’s Authorized Local Expert program, Dave delivered more than 100 seminars all over the Midwest and was one of their top speakers in the program. Dave was named Entrepreneur of the Year in 2016 and BizzyWeb was honored as Small Business of the Year by the TwinWest Chamber of Commerce.

Contact Dave Today!

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Suzy Freeborg, Founder of CustomerXology

Suzy Freeborg is the founder of CustomerXology, a boutique consulting firm that specializes in transforming companies from average to exceptional by igniting customer joy. She has held transformational leadership positions with two customer-centric, entrepreneurial growth companies -- one, now a $1 billion global software company and
the other a market-leading service provider that achieved 300% growth 5 years after the 2008 financial crisis. As a seasoned business veteran and customer experience consultant, she knows first-hand the challenges small to mid-sized business owners face in finding and implementing pragmatic solutions that enable them to automate and scale, while deepening crucial customer relationships within a landscape that has become increasingly competitive, price sensitive, and commoditized. Leveraging her entrepreneurial and Fortune 500 experience across all functional areas of business, Suzy excels at humanizing technology by bridging the gaps between business, systems, and customers to deliver both immediate and sustainable impact for companies.

Contact Suzy Today!